#168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang

Jun 12

Listen to this week’s episode below via Spotify, Apple Podcast or on the web

This week's guest is You Mon Tsang.

You Mon is the founder and CEO of ChurnZero, which helps subscription businesses fight churn with a real-time Customer Success platform. Before ChurnZero, he was the CMO of Vocus (now Cision) and CEO of its marketing automation business unit, OutMarket. He is a serial entrepreneur, having founded four software companies, including ChurnZero, Biz360, and Engine140.

You can connect with our guest on LinkedIn here: https://www.linkedin.com/in/youmon

As a bonus, if you’re a Customer Success Leader, be a part of the most impactful Customer Success study yet. It takes around six minutes. Go to www.churnzero.com/2023study

Poya Osgouei

#168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang

#169: 3 Invaluable Benefits of Data-Driven Decision Making in Sales and Quick Actionable Tips to Achieve “Buy-In” and Create Sustained Change with Mark Pierce

#167: The Secret to Successfully Hiring, Onboarding and Offboarding featuring Kevin Mulrane